Wise Infotech Refund Policy

At Wise Infotech, we strive to ensure the highest level of customer satisfaction. Our refund policy is designed to be fair and transparent, taking into account the nature of our services and the commitments made to our clients.

Refund Eligibility:

• Clients are eligible for a refund only if they request it before the completion of the project.

Refund Process:

• If a client wishes to request a refund, they must notify us in writing before the project is completed.
• The request will be reviewed by our team to assess eligibility based on the project's status and the work completed.

Non-Refundable Services:

• Once the project is completed and delivered to the client's satisfaction, no refunds will be provided.
• Any additional work or services requested beyond the original project scope are also non-refundable.

Exceptions:

In exceptional circumstances, such as project cancellation due to unforeseen events or extenuating circumstances, refunds may be considered at the discretion of Wise Infotech.

Refund Processing Time:

• If a refund is approved, it will be processed within [Specify Number of Days] business days from the date of approval.
• Refunds will be issued using the original payment method unless otherwise agreed upon.

Communication of Refund Request:

Clients must clearly communicate their refund request in writing, providing details of the reasons for the request and any relevant information.

Client Responsibilities:

Clients are responsible for reviewing project progress and communicating any concerns or issues promptly to avoid disputes related to refunds.

Dispute Resolution:

In the event of a dispute regarding a refund request, Wise Infotech will work with the client to find an amicable resolution.

Changes to the Refund Policy:

Wise Infotech reserves the right to update or modify this refund policy at any time. Clients will be notified of any changes.

By engaging Wise Infotech's services, clients acknowledge and agree to abide by this refund policy. If you have any questions or require clarification regarding refunds, please contact our customer support team.

Thank you for choosing Wise Infotech.