Refund Policy – Wise Infotech

At Wise Infotech, we are committed to delivering high-quality digital services including website design, development, digital marketing, social media management, and other IT solutions. Before beginning any project, we ensure full communication with our clients regarding requirements, deliverables, and expectations. However, please read our refund policy carefully before making any payment for our services.

No Refund After Payment

Wise Infotech follows a strict no refund policy once a payment has been made for any of our services. By completing a transaction and making a payment, you acknowledge and agree to this policy.

Our services involve valuable time, resources, tools, and manpower. Once initiated, our team begins work immediately on your project or service request. This includes strategy planning, designing, coding, analysis, team allocation, and tool purchases when required. Since these processes start as soon as payment is confirmed, it becomes impractical and unreasonable to reverse them.

Payment Confirmation

Once your payment is successfully received and acknowledged by Wise Infotech, it confirms your acceptance of the service contract, project scope, and the terms of this refund policy. Therefore, we encourage all clients to ensure clarity on the services and pricing before completing any payment.

Non-Refundable Services

The following services are non-refundable once payment is made:

• Website Design & Development

• E-Commerce Website Projects

• Mobile App Design & Development

• Search Engine Optimization (SEO)

• Digital Marketing (Google/Facebook/Instagram Ads)

• Social Media Marketing & Management

• Graphic Design or Branding Work

• Hosting and Domain Services

• Content Writing or Copywriting

• Consultation or Strategy Services

Service Termination

If for any reason a project is terminated by the client after payment, no refund will be issued for the amount already paid. Clients are free to pause or postpone services, but the paid amount will remain non-refundable.

Client Responsibility

It is the client’s responsibility to understand the terms of the services offered. Clients are encouraged to communicate clearly, ask questions, and discuss expectations thoroughly with our team before making a payment. We will always provide honest and transparent information about what each service includes, estimated timelines, and results.

Exceptions

No exceptions will be made to this policy under any circumstances. Refund requests made due to change of mind, delay from client’s side, personal issues, or other reasons not related to service failure will not be entertained.

Customer Satisfaction Commitment

Although refunds are not provided, our team remains committed to your satisfaction. If you face any issues or feel there is a concern with the work being done, we encourage open communication. We aim to resolve any service-related concerns with professionalism and dedication.

Contact Us

If you have any queries regarding this refund policy, feel free to contact our support team at:

📧 support@wiseinfotech.in
📞 +91 7044136277
🌏 wiseinfotech.co.in/contact-us/

Thank you for understanding and supporting Wise Infotech’s transparent service terms.